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Infinity Energy Closes Down
Infinity Energy Closes Down

Infinity Energy Ceases Operations

Like many solar companies that once promised to revolutionize renewable energy, Infinity Energy struggled to maintain its business amid the challenges posed by the solar industry in California. Infinity Energy has been around since 2014, headquartered in Rockiln, California. After 9 years of operation, they ceased operation in 2023 as the pressure on them companies to deliver reliable installations, uphold warranties, and provide long-term service was challenging post the enactment of a new billing plan, Net Energy Metering (NEM) 3.0. Unfortunately, Infinity Energy was unable to keep up with the demands and financial strains, leading to its closure.

As part of the ever-changing landscape of the solar industry, Infinity Energy became another casualty of the so-called "solar coaster," leaving many solar customers wondering about the status of their energy systems and what steps they need to take next.

Infinity Energy Overview:

Infinity Energy began its operations in 2014, aiming to provide cutting-edge solar solutions to homeowners and businesses across the U.S. The company quickly grew, focusing on solar energy installations and promoting clean energy alternatives. However, rapid growth, rising operational costs, and challenges maintaining warranties for their solar installations contributed to Infinity Energy’s financial struggles, eventually leading to the company’s closure in 2023.

Despite the company's efforts to deliver affordable and reliable solar solutions, Infinity Energy faced difficulties due to increased service costs and long-term obligations for warranties, which became difficult to fulfill. By the end of 2023, Infinity Energy ceased operations, leaving many customers with questions about their systems and future maintenance.

Infinity Energy Company Profile:

Infinity Energy Address:

  • Headquarters: 3855 Atherton Rd, Rocklin, CA 95765

History (Operational for 9 Years):

  • Founded: 2014
  • Closed: 2023

Employees:

  • At its peak: Over 500 employees

CEO:

  • Matt Johnson

Total Solar Installations:

  • As of 2022: Over 25,000 solar systems installed

Highest Ranking:

  • #88 in the Top Solar Contractors list by Solar Power World in 2020

Motto:

  • "Empowering Homes, Empowering Communities"

Top Questions Infinity Energy Customers Have Asked:

1. What happens to my Infinity Energy system and warranty?

Infinity Energy customers who had their systems installed before the company’s closure may still have active equipment warranties, as these are typically provided by the manufacturers of the solar panels and inverters. Most major solar panel and inverter manufacturers offer warranties lasting between 10 and 25 years.

If your system needs repairs, you will need to contact the manufacturers directly or seek a new solar service provider, such as Forme Solar, which specializes in servicing systems installed by companies that are no longer in business. If you’re unsure about your warranty status, a reliable solar provider can help you check the warranty details.

2. What happens to my Infinity Energy financing agreement?

If your solar system was financed through a third-party company, such as a solar loan or lease, your financing agreement remains intact. These agreements are typically separate from the installation company, meaning you are still responsible for making payments to your financing provider.

Even if Infinity Energy is no longer in business, your lease or loan obligations still apply. If the contract was sold as part of Infinity Energy’s liquidation, the new company holding the contract will inform you of any changes. In the meantime, continue making your payments to avoid any penalties.

3. Who can I contact for system maintenance or adding more panels?

With Infinity Energy no longer operating, you will need to find a new solar provider for ongoing maintenance or system expansions. Companies like Forme Solar can assist you in maintaining your current system, troubleshooting any issues, or even adding additional solar panels or a battery backup.

Before choosing a new provider, do your research to ensure they are experienced, licensed, and well-reviewed. Given the complexity of solar systems, it’s important to work with a reputable company that can ensure your system continues to operate efficiently.

Are You an Infinity Energy Customer in Need of Service?

If you are a former Infinity Energy customer and require service for your solar system, your equipment warranties may still be valid through the manufacturers. Solar panel and inverter manufacturers often provide warranties that cover the cost of parts for faulty equipment, though labor costs are typically not covered.

Unfortunately, any workmanship warranties provided by Infinity Energy may no longer be valid since the company has ceased operations. This means that if you need repairs or maintenance, you will need to cover the cost of labor.

Forme Solar offers repair and maintenance services for systems installed by companies that are no longer in business. We have extensive experience working with a variety of solar equipment manufacturers and can help ensure your system continues to provide clean energy for years to come. Call us at 714-694-2262 for assistance with your solar energy system.

Top Solar FAQs for Infinity Energy Customers:

1. Can my solar panels still produce energy without Infinity Energy?

Yes, your solar panels will continue to produce energy even though Infinity Energy is no longer in business. Solar panels are designed to last for 25 years or more and require minimal maintenance. As long as your system is working properly, it should continue to generate electricity.

2. Will I still be able to monitor my solar system?

If your system includes a monitoring platform, such as Enphase or SolarEdge, you should still be able to track your energy production through their respective apps or online platforms. If you’re experiencing issues with your monitoring system or need help setting it up, a solar service provider like Forme Solar can assist you.

3. Can I switch my service provider now that Infinity Energy is no longer in business?

Yes, you are free to work with another solar provider for ongoing maintenance or upgrades to your system. While Infinity Energy is no longer handling installations or servicing systems, you can find a reputable company like Forme Solar to take over maintenance and expansion needs. Make sure to choose a qualified, licensed provider to ensure the longevity of your system.

Resources and References:

If you are a former Infinity Energy customer and require assistance with your existing solar energy system, contact Forme Solar at 714-694-2262. Our team is experienced in maintaining and repairing solar energy systems from companies that are no longer in business. We’ll help ensure your system continues to deliver reliable energy for years to come..